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Clinical Education


Lead Medical Director: Donald K Spaner, MD, President, University Hospitals Health System EMS Institute, Veteran, Colonel (Retired 2019), United States Army (40 Years)

University Hospitals Critical Care Transport Medical Director: Jeffrey Luk, MD, MS, Director, Prehospital and Disaster Medicine, Attending Physician Center for Emergency Medicine, University Hospitals Cleveland Medical Center, Associate Professor, Case Western Reserve University School of Medicine

Bon Secours Mercy Health Critical Care Transport Medical Director: Chad W Donley, MD, FACEP,  Chairman and Director, Department of Emergency Medicine, St Elizabeth Youngstown, Regional Medical Director, Mercy


  • Our EMS Division consists of Advanced Life Support (ALS), Basic Life Support (BLS), and Critical Care (CCT) [co-managed by UH and Mercy Health in various markets]. We also maintain a small Wheelchair Van Services Division (WC) for our hospital clients and private pay patient appointments.

    • All EMS Protocols are reviewed and updated annually​

    • We operate at 100% compliance under an aggressive and progressive Standard of Care protocol

    • We are 100% American Heart Association (AHA) Level I compliant

    • Monthly Run Reviews are held at our Cleveland Headquarters (broadcasted via Zoom to all locations) and are always taught by one of our Medical Directors, on-site

    • Continuing Education opportunities are held both on-site and off-site, in coordination with the University Hospitals Health System EMS Institute (all UH AHA courses are free of charge)


  • Cardiac Monitoring with 12 Lead EKG

  • 12 Lead Transmission

  • Waveform Capnography

  • Monitoring Capabilities: Spo2, BP, Temperature, Glucose

  • CPAP

  • Portable Ventilators with BiPAP (all Paramedic trained)

  • IV Pump Management

  • Can take any medication on a fixed rate

  • Specialty resuscitation devices, ResQPOD and ResQGARD

  • Pediatric car seats

  • Leather restraints

  • Quick Trach Cricothyrotomy

  • Fully stocked Medication Boxes

  • Induced Hypothermia: chilled saline and passive cooling capabilities

  • Salvage Airways: King Airways and LMA Devices

  • 5-Point Shoulder Harnesses on all ambulances cots for maximum patient and safety crew

  • Bariatric Management


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